FAQ

WHAT IS BAEBOXX?

 

BaeBoxx is a UK based monthly period subscription service delivering self-care, period products and sweet treats straight to your door to make your menstrual cycle as easy as possible. BaeBoxx is also a brand that promotes period positivity, donates 5% of proceeds to UK period poverty charities and works to help introduce periods in a positive way for our younger customers.
  

HOW DO I CANCEL MY BAEBOXX SUBSCRIPTION?

 

We certainly don’t want to see you go. If there is anything that we can do to help or if you do still wish to cancel your subscription then you are able to do this under the 'My Account' section.

Feel free to email us at help@baeboxx.com and we can also sort this for you.

 

WHEN CAN I EXPECT MY BAEBOXX?

 

We ship our subscription boxes from the second week of the month. Therefore, if you have an active subscription with us you should expect to be charged at the end of the previous month in order to receive your box for the following month.

However, as a new customer, if you place your first order with us during any time of the month please expect us to ship your box 3-5 days after you place your order. 

*Please note: If you place an order after the 23rd of the month this will be put forward as an order for the following month.

If you have any questions regarding this - please do not hesitate to contact us via email (info@baeboxx.com).

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Don't forget, you are also able to change your bill date for your box by logging into 'My Account' on our website if you have created an account with us.

Kindly note that we are not liable for any unforeseen warehouse or postal delays.
 

WHAT DO I GET INSIDE MY BOX?

 

Inside of each box is a selection of:

- 12 Sanitary Pads and/or Tampons
- Self-care products
- Period care products
- Tea or Hot Chocolate
- Chocolate/Sweet snacks
    Please note: products may vary depending on the preferences that you make at the checkout. We also do not state to be a beauty subscription box. We are here to provide you with items help you feel less 'yuck' during your menstrual cycle.